Customer Reviews

Hello Alex, first BRAVO for the fast shipping, got it today, it’s installed in 20 minutes. Now, i wanted to offer you my first born as a way of showing my gratitude but he’s 29, doesn’t want to relocate in Croatia so a BIG thank you will have to do. The device works flawlessly, tested it at 45 and was assisted all the way.

Where can i post my gratitude and tell everyone how easy it is to install and how perfectly it works?

Thank you Alex . Your customer service is exceptional ! Sending extra stuff for my creo is above and beyond . I was going to be ordering that sooner or later ! Cheers

2 days from Croatia to Maryland USA? Unfriggingbelievable! It’s installed, per your video and works flawlessly! Thank you, SO MUCH!!

I have received my Planet 3 in perfect condition and within 10 days of placing the order with you.

Not only am I impressed beyond words with the design and quality of the product but your service has gone way above my expectations.

I wish you great success moving forward.

Hope you’re well.
Just wanted to let you know that I’ve fitted the planet to my creo and it works perfectly
Installation was super easy – so you don’t have to come to my house and murder me!
I’ve started with the dual config and will see how we go.
Thanks so much for designing and producing this device- it is awesome!!
Cheers and Merry Christmas

My parcel arrived today. What an awesome service, 6 days from order to my home in New Zealand. Truly amazing. Looking forward to riding in 2 days.
Thanks guys

Just a quick note to say absolutely over the moon with your device, instructions and your communication, it worked first time and was very easy to fit. Do you have a preferred forum that I can leave you a review on?

Just to let you know I have just received my gearset all in one piece ? Brilliant service its a refreshing change to deal with someone who’s on the ball . I will have a go at fitting it over the weekend after I’ve scrutinised the instructions for the hundredth time so I don’t fuck it up!
All being well I should be breaking some bullshit European laws on my bike very soon.? I might need another one for my friend once she realises she can no longer keep up with me …

You are a funny guy, not a twat ?

I’ve paid the shipping twice which I hope goes a little way towards the cost of materials.

It’s a cracking bit of kit which I often recommend to my fellow riders and will continue to do so.

I appreciate your support mate!

Ok thanks. Your Product is so Simple to use and Install. Great Video Instruction. Not a fan of Electronic Derestrictor. Awesome Product Man!

I’ve got say Alex, you’ve turned out to be a proper legend. Your videos were great, easy to follow and funny. Your communication and work ethic is second to none. The package turned up less than 24hrs from dispatch I think… crazy

Top man! I’ll let you know how i get on once i fit the device tomorrow..

Keep at it buddy..

……
Hello mate,

Had my god damn bike stolen, for the second time!

Thank you so much for your quick reply and service. It’s not normal that people are like you unfortunately. Thanks again.

Thanks to you and DHL for super fast delivery. Worked like a charm getting this mounted, and it functions as expected. Good job with the product development!

Watched the videos twice. You should be a stand-up comedian BTW. We´re on the same page for sure!

Wish you a nice day!

Wow, man, I fitted the unit before the weekend and f*cking hell it is awesome!

Watched your (very funny ?) videos and managed to fit it in less than 20 mins. Worked perfectly across 3 rides over the weekend for a total of about 5 hours riding. Didn’t miss a beat and completely transformed the bike; managed to get some e-bike Top 10s segments on Strava without really trying! Can’t wait to get a bit fitter and really put the bike and your part through its pacing.

Arrived this morning. Installed this lunchtime. Blew my mind this evening!! This is so what they were designed for Alex!! Just a fucking brilliant piece of kit! Love it!!! ????????

Just wanted to give you an update. Been crushing it lately.my top speed is $32 mph at like 122 cadence. My friends on road ebikes are pissed because my fat ass ex athlete body is killing their average in shape bodies on their e road bikes. Haha. Wait till I get rid of the gut and get a road ebike.
Thanks man!

First I was surprised how fast I received my order. Received it on Thursday 7/15 .DHL was great with tracking notifications. Your installation video very helpful. I installed in about 15 minutes. And last but not least, your product work just as promised! 30mph on flat ground.

I received the planet3 the day before my creo arrived. Needless to say, i installed it right away and have never experienced the dreaded 25kph limit. I tested it right away and managed to reach 49!

Just wanted to thank you and let you know that i enjoyed it so much!

Just had my first ride with the planet3 on my Creo bike.

Wow!!!!! Just fucking wow!!!!!!

What an amazing product you made?????????????

I’m gonna tell everyone to go get one

Thank you so much

I Installed the unit very carefully, the little cup to push the unit on to the right depth was a good idea. Went for a ride with a buddy who’s bike is derestricted and passed him on the flats , he didn’t know I had installed your unit and was in awe as I blew by him. Works great so far. Thanks

Ring gear and magnets arrived today. Thanks so much for the amazing service and communication. It really is appreciated! Also, not sure how you can ship half way across the world in the same timeframe and price it takes for our post to ship between city’s hour apart in Canada.

Bloody amazing Alex. Ordered the part yesterday morning and now out delivery – via Bosnia, Croatia and Italy and UK including customs checks.

What a service.

Can’t get my head around it ????

I recently posted a letter first class recorded delivery from Newton Abbot to Swansea, a distance of 260km, and it took SIX days!!!!! ??

I received the item today

Very pleased with the extremely fast postage
And as always the item is brilliant.. fitted in minutes
Works a treat

I received the planet3 last week and well I am very impressed! It is working flawlessly and has taken a 33min (non ebike) cycle to 19min 30sec, which is only 3 min slower than driving! absolutely amazing!

I wanted to say that i’m very impressed with your 3D printing and design. I have been 3D printing for about 6 years now and your print is flawless, I rarely achieved such a fine print yet alone for a commercial product. You instructions are also very detailed and very accurate. I had it installed in literally 5min and off I went.

I heard you are a good person to deal with (Richard, Glenn)
Thank you!

Watched the utube clip 3 times while waiting for the part to arrive. Super easy to fit. App worked straight away. Just went for a test ride and

GREAT SUCCESS!

Received the Planet 3 and fitted it today. I love it!
I had watched all the videos and followed the very clear instructions carefully and to the letter.
I am totally impressed, thank you for the speedy service, your innovation and for unleashing my e-bike!

Arrived now. Thanks so much Alex. Excellent service.

Fitted to my bike what a great piece of kit. Apart from me buying my ebike it’s the best thing I’ve bought.

just a line to say thanks, fitted and on the road in 30 minutes, very pleased regards ray

Just wanted to share with you the condition of my planet 3 after 1000kms of hard riding. Still looks brand new. I’m actually surprised how it held up, was sceptical. Awesome product.

For your information, I still have my Creo sl founder edition 2020 hub: 15,000km and always works!!!

The magnets arrived, , it could not have been simpler to fit, took less than 5 minutes. Works perfectly. . You’re a bit of a genius bro.

Thanks for being so pedantic when necessary! I’ve had a Planet 3 on my other Levo now for years and love it.

I installed everything… it works great!

Thanks very much !

I’ve purchased two of these as i have two sets of rims (off road and commuting).
Awesome product, easy to install with good instructional videos.

Thanks for a great product and increase the enjoyment I already have riding my bike.

P.S
You’ve saved me 30% on my commute every day. You’re a fucking superstar for that alone!

You’re answering my emails so quickly is amazing customer service and I truly appreciate it. I am happy with the planet3 on my Giant and Levo and have recommended it to others.

A couple of years ago I purchased your Planet 3 and have been immensely impressed with it. Love it and if you need a testimony on it being worth the $$ let me know.

You fucker! I love your new solution. Better than the Levociraptor option IMO but I am on my 2nd motor on my gen 3 Levo already. I just don’t want to fuck with having to reinstall it when the shit Brose motor breaks down again.

I do have a 6 bolt design, I know the real reason you asked for pics is you were hoping my feet made it into them. Don’t worry, I will still send it to you later 😛

I do want to help Daddy buy the Porsche. Just might have to wait until my motor is not shitting the bed every few hundred miles.

Thanks Alex , top service again ! I had one of your plant 3’s for my Levo comp about 3 years ago and it’s been faultless . This one is for a buddy of mine I’m sure he will love it as much as I do ?
Thanks again for your help

Just a quick note to say thank you. Awesome service, super quick delivery.
Easy fitting and then…
The test run. Big grins all round, Father and Son covered in mud, toasted a whole battery after school, works a treat, bloody marvellous. transmogrification.

Just saying thanks for your product.

I pretty much got it because I enjoyed your honest attitude and fantastic craftsmanship.

Its not often I come across someone who actually gives a fuck about what they are making, I am stoked to be able to support you.

And it works unreal, I put it on a vado SL and pretty much just sit in eco mode as it works so well.

Dear Alex, you are and amazing human being, that God has given you wonderful insights, like(planet3 invention) and many more wonderful things to help out humanity, etc. I will always look to you as a friend & fellow human being! So Gods Blessing to You my friend, always, thanks as always Mitchell.

Hey Alex, got your package, it took me 5mins to install, couldn’t have been any easier, got it on first try, all you have to do is follow instructions, anyone that had the right part and had problems installing shouldn’t be riding a bike, they should stick to a wagon, took for a test ride and it never stopped pulling, hit 39mph but ran out of legs and gears, this is what everyone wants without messing with electronics, people like you make biking so much better and FUN
THANKS FOR THE SMILE YOU PUT ON MY FACE.

Definitely your design is the best. Installed with no issues. Decided to use 1 magnet and works awesome. Thanks for your help.